HackWorks Privacy Policy

Last Updated: December 7th 2025

HackWorks (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when interacting with our website, services, classes, memberships, events, and digital platforms (the “Services”).

By using our Services, you agree to the practices outlined in this Privacy Policy.

1. Information We Collect

We collect information to provide and improve our Services. This may include:

1.1 Information You Provide Directly

• Name, email address, phone number
• Billing and payment details
• Account or membership registration information
• Class or workshop enrollment details
• Messages sent through contact forms, social media, or email
• Any information you voluntarily share during events or interactions

1.2 Automatically Collected Information

When you visit our website or digital platforms, we may automatically collect:
• IP address
• Device and browser type
• Pages visited and actions taken
• Date/time of visits

We may use cookies or similar technologies to enhance user experience and track usage patterns.

1.3 Information from Third Parties

If you interact with HackWorks through third-party services (e.g., Facebook, Instagram, Eventbrite, Square), we may receive information consistent with their privacy settings and policies.

2. How We Use Your Information

We use your information to:
• Provide classes, memberships, and makerspace access
• Process payments and send receipts
• Communicate updates, confirmations, and support messages
• Improve our website, services, and customer experience
• Send newsletters or promotional content (opt-in only)
• Ensure safety, security, and operational integrity of our facility
• Comply with legal or regulatory obligations

We do not sell your personal information.

3. How We Share Information

We may share information with trusted third parties only when necessary to provide our Services:

3.1 Service Providers

Examples include:
• Payment processors
• Email or newsletter platforms
• Website hosting providers
• Analytics tools

These partners are required to protect your information and use it solely to support HackWorks operations.

3.2 Legal or Safety Requirements

We may disclose information if required by law or if we believe it is necessary to:
• Protect the rights, safety, or property of HackWorks or its users
• Comply with government or law enforcement requests

4. Cookies and Tracking Technologies

HackWorks may use cookies, analytics tools (e.g., Google Analytics), and similar technologies to:
• Understand website traffic
• Improve user experience
• Track advertising performance

You may adjust your browser settings to block or delete cookies.

5. Data Security

We take reasonable administrative, technical, and physical measures to safeguard your information. While no system is completely secure, we strive to protect your data against unauthorized access, alteration, or loss.

6. Your Choices and Rights

Depending on your location, you may have rights to:
• Access the personal information we hold
• Correct inaccurate information
• Request deletion of your data
• Opt out of marketing communications
• Restrict certain types of data processing

To exercise these rights, contact us using the information provided below.

7. Children’s Privacy

HackWorks does not knowingly collect personal information from children under the age of 13 without parental consent. If we learn that such information was collected unintentionally, we will delete it promptly. Additionally, any minor under the age of eighteen (18) must be accompanied by a parent or legal guardian at all times.

8. Retention of Information

We retain personal information only as long as necessary to deliver our Services, comply with legal obligations, and maintain legitimate business operations.

9. Third-Party Links

Our website or social media pages may contain links to external sites. We are not responsible for the privacy practices or content of those websites.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date. Continued use of our Services after an update signifies acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or wish to make a data request, please contact:

HackWorks
4 Marion Street
Luzerne, PA 18709
Email: info@hackworks.us
Website: https://hackworks.us